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📜 Privacy Policy

Effective Date: 01 October 2025

Business Name: KidHealth

This Privacy Policy outlines how KidHealth, we collects, uses, discloses, and protects your information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal information including parent/guardian name, email address, phone number.
  • Family Member Details: Names, ages, and basic health metrics (height, weight, BMI, lifestyle habits, vision if applicable). 
  • Communication data including messages through WhatsApp, email interactions, and support chats.

2. How We Use Information

We use the collected information to:

  • Deliver health, nutrition, and wellness services.
  • Send personalized reports, health tips, and important updates.
  • Improve our programs based on feedback.
  • Communicate with parents, guardians, and school authorities.

3. Sharing of Information

  • We do not sell, trade, or rent users' personal information.
  • Information may only be shared if legally required by law enforcement or with authorized school personnel for service delivery purposes.

4. Data Protection and Security

  • We implement appropriate security measures to protect your data against unauthorized access.
  • All communications are secured via trusted platforms like WhatsApp (end-to-end encryption) and secure emails.

5. Parental Consent

  • We require consent from parents/guardians or school authorities before collecting any personal information of minors.
  • Parents can request the review, correction, or deletion of their child's data by contacting us.

6. Your Rights

  • You may request access to the data we hold about you or your family. 
  • You may request corrections or deletions of your personal information. 
  • You may opt out of receiving health updates by contacting our support.

📜 No Refund Policy

KidHealth strives to offer high-quality services at affordable rates.

However, due to the nature of our services (monthly health checkups, personalized diet consultations, yoga sessions, and mental wellbeing support), all purchases are non-refundable once the service cycle has started.

No refunds shall be issued for any partial use of services, missed sessions, or voluntary discontinuation after payment.

If you encounter any concerns or dissatisfaction with our services, please contact our support team. We will do our best to resolve the issue professionally.

📞 Contact Information

If you have any questions about this Privacy Policy or No Refund Policy, please contact us:

📧 Email:  kidhealthbusiness@gmail.com

📞 WhatsApp: 6297953165

🌐 Website: kidhealth.odoo.com

📅 Last Updated:

01 October 2025